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Frequently Asked Questions

No, we closed the facility permanently. We continue to serve our customers through our webshop.

That depends on the product and the availability but we always try to ship your order within 7 days. We will give you an update if the order is delayed.

We start perparing your order. Once we have shipped your order, you’ll get an email with the tracking code.

You can find the invoices in your account. We also send an email to your email address.

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