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Welcome to all new Premier Hydro Store! If you created a customer account prior to 01/20/2021 you will need to update your password.

Privacy Policy

PRIVACY POLICY

Premierhydroshop.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information, if an account is created. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

REGISTRATION

When creating an account with Premier Hydro, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important premierhydroshop.com services such as automated order status updates via e-mail.

ORDERING

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, and cvv code. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy. unable to use the shopping cart to buy merchandise. The HydroShack.com shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, HydroShack.com will be unable to accept your online order.

SHARING

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, and postal processing. The third parties we contract for these purposes have limited access to your personal information and  may not use it for other purposes.

SECURITY

Premierhydroshop.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline. When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Access to all of our users' information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

NOTIFICATION OF CHANGES

if we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

 

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